How we put WhatsApp automation live for a Dubai pest control company.
Real deployment, not a demo. Here's exactly what we built for 369 Pest Control — the problem, the solution, and what changed.
369 Pest Control, Dubai
A busy, Dubai-Municipality-approved pest control company handling residential and commercial treatments across the emirate — bed bugs, cockroaches, rodents and general pest control — booked through their scheduling system and managed day-to-day on WhatsApp.
Every customer, entered by hand
- Customer reference codes and mobile numbers copied one by one from the booking export into the phone.
- No single, named contact list — reaching customers meant hunting through sheets.
- No follow-up after treatments, so re-checks (bed bugs need a second visit in 7–14 days) and renewals were missed.
Automatic capture + WhatsApp follow-up
Booking export → named phone contacts
We built an automation that reads their appointment export, matches each reference code to the customer's name and number, and saves them as named contacts that sync straight to the owner's phone — verified live.
WhatsApp follow-ups from their own number
Follow-up messages — pest-specific re-checks and renewals — set up to go out on WhatsApp in a few clicks instead of being retyped for every customer.
One clean, growing customer list
Every new booking flows into the same named contact list, so the customer base compounds instead of scattering across sheets.
Hours back, and no customer lost
Numbers copied by hand
Manual contact entry eliminated.
Seconds, not hours
To reach the right customer with the right message.
Every job followed up
One-time treatments now have a path back to repeat business.
Want the same for your business?
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